Privacy Policy

Last updated: February 5, 2026

RAVENCORD OÜ ("we," "our," or "us") operates Smart Grant Scout (smartgrantscout.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email address, password, and company name when you register
• Company Profile: Business information you provide such as industry, location, employee count, and revenue range
• Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
• Usage Data: Programs you save, searches you perform, and features you use

We automatically collect certain information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Match you with relevant grant programs based on your company profile
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information:

• Service Providers: With vendors who perform services on our behalf (payment processing, hosting, analytics)
• Legal Requirements: If required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data in transit
• Secure password hashing
• Regular security assessments
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have certain rights under GDPR:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to certain processing activities

To exercise these rights, contact us at tech@ravencord.com.

6. Your Rights (California - CCPA)

California residents have additional rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising these rights

We do not sell personal information.

7. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences (such as dark mode)
• Understand how you use our service
• Improve our offerings

You can control cookies through your browser settings.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: